However, you still must have empathy and compassion. Eric Shinseki, former U.S. Secretary of Veterans Affairs and the 34th Chief of Staff of the United States Army, said that “You must love those you lead before you can be an effective leader. You can certainly command without that sense of commitment, but you cannot lead without it.” One of the four "Leadership Framework Capabilities"(4-Cap) taught at the MIT Sloan Leadership Center is “Relating” which is to develop key relationships within and across organizations.
I like to be seen as the “alpha dog” in my family (okay, after my wife) and I hope that my children not only respect but also at least like (love) me. I suspect that there is a good chance that I will only aim for their respect when they become teenagers.
So I suppose that the CEO was correct, you must be at least respected, although I don’t think that he got either wish. People disliked him too much to earn their respect.
Does a leader need to be liked, respected, or both? Should he or she strive for both?